A few days ago, the AMAKS "Yubileynaya" Hotel in Tolyatti opened its doors to students by organizing an educational tour of the hotel complex. Future specialists of the hospitality industry got a unique opportunity to see the work of all the services of a modern hotel from the inside and get acquainted with the subtleties of hotel service.
The tour began with an inspection of the room stock, where students were able to evaluate the variety of room categories — from standard to suites. Of particular interest was the story about the principles of space zoning and the organization of a comfortable stay for guests.
Then the group went to study the work of the main services of the hotel:
The tour culminated with a visit to a professional laundry, where the students saw:
"We tried to show the students not the front, but the working side of the hotel business," says the head of the hotel sales department. "They saw how many people and efforts are behind the impeccable service our guests receive."
The tour aroused great interest among the participants. Many admitted that they had no idea how complex and technologically advanced the guest service process was. The students were particularly impressed by the standards of cleanliness and attention to detail that are followed at all stages of room preparation.
The AMAKS "Yubileynaya" Hotel regularly organizes such educational events, contributing to the professional orientation of future specialists in the hotel business.
The tour began with an inspection of the room stock, where students were able to evaluate the variety of room categories — from standard to suites. Of particular interest was the story about the principles of space zoning and the organization of a comfortable stay for guests.
Then the group went to study the work of the main services of the hotel:
- The reception and accommodation service demonstrated the guest registration process
- The maids showed in detail the technology of preparing the room for check-in
- Special attention was paid to the art of making beds according to the standards of five-star hotels
The tour culminated with a visit to a professional laundry, where the students saw:
- Modern laundry processing equipment
- Technologies of sorting and labeling of bed linen
- The process of ironing and packaging textiles
- A quality control system at each stage
"We tried to show the students not the front, but the working side of the hotel business," says the head of the hotel sales department. "They saw how many people and efforts are behind the impeccable service our guests receive."
The tour aroused great interest among the participants. Many admitted that they had no idea how complex and technologically advanced the guest service process was. The students were particularly impressed by the standards of cleanliness and attention to detail that are followed at all stages of room preparation.
The AMAKS "Yubileynaya" Hotel regularly organizes such educational events, contributing to the professional orientation of future specialists in the hotel business.
